Shipping policy
SHIPPING POLICY
Last updated: [3/10/2026]
Thank you for shopping with TEVI. We know you want your new gear fast — here's exactly how we get it to you.
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ORDER PROCESSING
All orders are processed and dispatched within 1–3 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing on the next business day. You'll receive an order confirmation email as soon as your order is placed.
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SHIPPING RATES
Shipping charges are calculated based on your order value, delivery location, and selected shipping method. The exact rate will be displayed at checkout before you complete your purchase — no hidden fees, ever.
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SHIPPING OPTIONS & DELIVERY TIME
• Standard Shipping — Delivery in 3–7 business days
• Free Shipping — Available on all orders over ₹799
Delivery timelines are estimated from the date of dispatch, not the date the order is placed. Please allow the full processing window (1–3 business days) in addition to the delivery time.
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FREE SHIPPING
Enjoy free standard shipping on all orders over ₹799. The discount is applied automatically at checkout — no coupon code required.
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ORDER TRACKING
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number and a link to monitor your delivery status. Please allow up to 24 hours for tracking information to update after you receive the email.
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SHIPPING COVERAGE
We currently ship within India only. We do not offer international shipping at this time. We deliver to most pin codes across the country. If your location is not serviceable, you'll be notified at checkout before payment.
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DELIVERY DELAYS
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to:
• Weather conditions or natural events
• Courier or logistics disruptions
• High-demand periods (sales, festivals, holidays)
• Incorrect or incomplete shipping addresses
If your order is delayed beyond the estimated window, please contact us and we'll do our best to resolve it quickly.
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INCORRECT ADDRESS & FAILED DELIVERY
Please double-check your shipping address before confirming your order.
• If an order is returned to us due to an incorrect or incomplete address, re-shipping charges may apply.
• If delivery fails after multiple attempts and the parcel is returned, we'll contact you to arrange a re-dispatch (additional charges may apply) or issue a refund as per our Refund Policy.
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LOST OR DAMAGED PACKAGES
If your package is lost in transit or arrives damaged:
• Damaged items — Please report within 48 hours of delivery with photos of the package and product.
• Lost packages — If tracking shows no movement for an extended period, contact us and we'll coordinate with the courier to locate or replace your order.
We'll work with you to make it right.
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CONTACT US
Have a question about your shipment? We're here to help.
Email: tevi.streetwear@gmail.com
Phone: 9309521984
Support Hours: 7 days a week
Response Time: We aim to reply as quickly as possible — usually within 24 hours.
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This policy is subject to change without prior notice. The version in effect at the time of your order will apply.